Responsible Gaming
Our Commitment to Safe Gaming
At hcapay.co.uk, we are committed to promoting responsible gaming practices. We believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
By accessing our platform, you confirm that you are at least 18 years of age or the legal age for gambling in your jurisdiction, whichever is higher. We strictly prohibit access to anyone under the legal gambling age. Age verification is mandatory for all users.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount of time or money spent
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious, irritable, or depressed when unable to gamble
- Needing to gamble with increasing amounts of money for the same effect
- Failed attempts to reduce or stop gambling
- Borrowing money to fund gambling activities
- Experiencing relationship problems due to gambling
- Using gambling to escape problems or negative emotions
Self-Help Tools
We provide several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders of how long you have been playing and how much you have wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Session Timers: Set time limits for your gaming sessions
- Account Pause: Take a break from gambling for a designated period
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
United Kingdom
- GamCare – Free, confidential support and counselling services
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, confidential, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Register to self-exclude from all GamStop-participating operators - Gamblers Anonymous – Support groups and peer assistance
Website: www.gamblersanonymous.org.uk
International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Telephone Counselling: 0800-1372700 (free)
Take Action Today
If you experience problem gambling symptoms, please seek help immediately. Remember:
- Gambling should only be for entertainment with money you can afford to lose
- Help is confidential and available 24/7
- It is never too late to reach out for support
- Recovery is possible with proper assistance
Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk for immediate support.
Last updated: 2026. Responsible Gaming information is reviewed annually. If you believe this information is inaccurate or outdated, please contact us.